Tos/Privacy Policy

Terms of Service (TOS)

Effective Date: November 30,2024

1. Introduction

Welcome to Bjark (bjark.co). By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service (TOS). If you do not agree with these terms, please refrain from using our website.

2. Services and Products

Bjark offers a range of pet wellness and grooming products available for purchase on our website. All descriptions, pricing, and availability of products are subject to change without notice. We reserve the right to discontinue or modify any products at our discretion.

3. User Accounts

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and are liable for all activities that occur under your account.

4. Orders and Payments

By placing an order on our website, you agree to provide accurate and complete information for processing your purchase. All payments are processed securely through our payment providers. We accept various forms of payment as specified on our website.

5. Shipping and Returns

Shipping and handling charges are applied at checkout. We aim to process orders as quickly as possible but are not responsible for delays outside of our control. For returns, please refer to our Return Policy for guidelines on how to process returns or exchanges.

6. Product Use and Safety

You are responsible for ensuring that products purchased from our website are used appropriately. If you are unsure whether a product is safe for your pet, please consult a veterinarian. Always follow usage instructions provided with each product.

7. Limitation of Liability

To the fullest extent permitted by law, Bjark is not liable for any damages, injuries, or losses related to the use of our products or website. We do not guarantee the accuracy, reliability, or availability of our website and services.

8. Indemnification

You agree to indemnify, defend, and hold harmless Bjark, its affiliates, employees, and agents from any claims, damages, or liabilities arising from your use of the website or products.

9. Modifications to TOS

Bjark reserves the right to update or modify these Terms of Service at any time. Changes will be effective upon posting on this page. We encourage you to review this TOS periodically for updates.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state or country in which Bjark operates, without regard to its conflict of law principles.

Privacy Policy

Effective Date: November 30,2024

At Bjark, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website.

1. Information We Collect

We collect personal information when you use our website, including:

  • Personal Information: Name, email address, phone number, and shipping address when you place an order or sign up for our newsletter.
  • Payment Information: Credit card details and billing address.
  • Usage Data: Information about how you interact with our website, such as IP addresses, browser type, and browsing activity.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders.
  • Communicate with you about your order or our products and services.
  • Improve our website and customer experience.
  • Send promotional emails or newsletters if you have subscribed.
  • Prevent fraud and ensure the security of our website.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers to process payments, fulfill orders, and assist with website management. These service providers are required to protect your data and only use it for the purposes for which it is provided.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. If you wish to opt-out of receiving promotional emails, you can unsubscribe by following the link in the email or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party websites you visit.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be noted at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

Bjark
hi@bjark.com